Small Business (Up to 30 users)

Logging, Management and Resolution of all your day to day issues. We offer all our clients a professionally manned helpdesk where all support incidents can be logged and managed.

By using remote control software our first call resolution rates are normally between 75 and 85%. Any calls not resolved during the first call are escalated rapidly through the company to ensure the fastest resolution possible.

Larger Organisations (30+ Users)

By outsourcing your internal helpdesk to NetCall you can eliminate your exposure to changing requirements, staff attrition, holidays, sick leave.

We will supply staff to work on your premises who are suitable to your needs, if necessary we will take on your current personnel to ensure minimum disruption.